Terms & Conditions

General Terms

When you place an order with us, you are making an offer to buy items.  We will send you an e-mail to confirm that we have received your order.

Images of items on this website are for illustrative purposes only.

We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual items.

Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.

By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

Carriage charges will be shown prior to you placing your order.

You will be required to pay for the goods in full at the time of ordering.

We use secure payment facilities for online purchases. You can pay for your order by PayPal.

All prices quoted on our website are in UK pounds. We are not registered for VAT and so do not charge VAT.

Goods will be dispatched within 5 working days and any estimated dispatch date is an estimate, which can change without notice. 

Please check the goods on delivery - any goods found to be missing or damaged should be notified at the time of delivery to ourselves within two working days of delivery of the items.

If the items are lost please report this to us within 10 working days from the date of order.

Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We are not responsible where this causes a delay or failure in delivering your goods.


Cancellation and returns

This policy does not apply to goods ordered by businesses which are exempt from the Distance Selling Regulations, this includes bespoke items and items made to order.

You can cancel your contract at any time up to 14 days after the day of delivery. To do this, please e-mail, telephone or write to us.

You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel, you must return the goods within 14 days of cancellation, complete with the original packaging to us at your own expense. You must ensure that the goods are insured and packaged adequately to protect against damage and loss.

We will refund all monies paid to us by you including any postage / carriage within 30 days, less any costs due under this contract. 

We are not liable for any loss earnings due to late, incorrect or lost deliveries.

This cancellation policy does not affect your legal rights - for example, if goods are faulty or misdescribed.

Liability

We do not accept liability for any consequential loss of profit or indirect losses. 

Use of Website

This disclaimer details our obligations to you regarding our website.  Please read this disclaimer in full before you use this Website. Using the Website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to them in the future.

You are permitted to use our website for your own purposes.   Any and all material on this website must not be republished online or offline without our permission.

The copyright and other intellectual property rights in all material on this Website must not be reproduced without our prior consent.

Visitor Conduct

With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential.

Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom.

Site Uptime

We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year.

However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

Links to and From other websites

Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.

If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.

If you choose to link to our website in breach of Paragraph 4.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

Exclusion of Liability

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss. 

We accept no product liability whatsoever.   


Law and Jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.


E&OE